I wanted to share a few comments about the Inca 100. First, as you may recall, I contacted you last year about getting the Inca and needed it very fast as I had an unexpected egg in the bottom of a flight cage. I am very appreciative that you actually had the unit sent out the next day & I had it in my hands 2 days later! The unit has performed as expected. ALL fertile eggs hatched both last year and this year. I have NEVER had this kind of success in the past with artificial incubation! However, equally important to me is the customer service and after sale care