John Aynes
Dear Aviva,
I wanted to share a few comments about the Inca 100. First, as you may recall, I contacted you last year about getting the Inca and needed it very fast as I had an unexpected egg in the bottom of a flight cage. I am very appreciative that you actually had the unit sent out the next day & I had it in my hands 2 days later! The unit has performed as expected. ALL fertile eggs hatched both last year and this year. I have NEVER had this kind of success in the past with artificial incubation! However, equally important to me is the customer service and after sale care.
Although I am very experienced in caring for birds have very little experience in artificial incubation & I had several questions. You were very responsive to email and even followed up with phone calls to provide assistance. I can very much recommend this unit & would be glad to provide references to your future prospective clients if needed. Quite honestly, if I did not already have too many irons in the fire I would love to distribute this incubator in the USA, I am really impressed with it!
Sincerely,